Frequently asked questions

  • Sign-in your member portal by selecting your ASU branch from the drop-down menu here

    Once you are signed-in to Career Launchpad, check out upcoming courses on the home page or browse the Catalogue here

    You can also check your Training History here

  • Select your branch from the drop-down to sign-in to Career Launchpad and register for live webinars or on-demand learning here

    Once you are signed-in, browse our full Catalogue here

    Click on any course to find out more and register using the ‘Choose Session’ and ‘Enrol’ buttons

  • Sign-in to your member portal by selecting your ASU branch from the drop-down menu here

    Once you are signed-in to Career Launchpad, find your certificate in Training History here

    Locate the ‘View Certificate’ button next to completed courses to download a copy

  • Please email us at launchpad@asu.asn.au for help to resolve any password issues

  • Please email us at launchpad@asu.asn.au for help to resolve any technical issues

  • Sign in to your member portal by selecting your ASU Branch from the drop down menu here

    Once you are signed in to Career Launchpad, browse or search our on-demand Catalogue here

    Click on the course in the list and register using the ‘Enrol’ button on the next page

  • Sign-in to your member portal by selecting your ASU branch from the drop-down menu here

    Once you are signed-in to Career Launchpad, navigate to Training History here

    Locate your course and click through to continue learning

  • Sign-in to your member portal by selecting your ASU branch from the drop-down menu here

    Once you are signed-in to Career Launchpad, navigate to Current courses in your Training History here

    Find your upcoming course and click the drop-down arrow next to the ‘Attend’ button, then ‘Unenrol’

  • Sign-in to your member portal by selecting your ASU branch from the drop-down menu here

    Once you are signed-in to Career Launchpad, navigate to Training History here

    Locate your course and click through to the Resources menu for all course attachments

  • Sign-in to your member portal by selecting your ASU branch from the drop-down menu here

    Once you are signed-in to Career Launchpad, navigate to Training History here

    Locate your course and click through to the Details menu where you can scroll down the page to find the on-demand version of the course